Privacy Policy

  1. INTRODUCTION
    These General Terms and Conditions of Sale (“Terms”) govern the purchase of products and services offered on our e-commerce platform (the “Website”). By placing an order, you agree to be bound by these Terms.
  2. COMPANY INFORMATION
    The Website is operated by ARTE VENETA S.A.S., headquartered at Via Pampagnina n. 18, 30032 Fiesso d’Artico (Venezia), Italy.
  3. PRODUCTS AND AVAILABILITY
    All products offered on the Website are described in detail on their respective pages. Product availability is subject to change without notice.
  4. PRICES AND PAYMENTS
    Prices are indicated in EUR (€) and include applicable taxes unless stated otherwise. Payment must be made at the time of order placement via the payment methods indicated on the Website.
  5. SHIPPING AND DELIVERY
    Products will be shipped to the address provided by the customer during checkout. Shipping times and costs are detailed in the delivery section of the Website.
  6. RETURNS AND REFUNDS
    Customers have the right to withdraw from the purchase within 14 days of receiving the product. For detailed instructions on returns and refunds, please refer to the “Returns Policy” section of our Website.
  7. GOVERNING LAW AND JURISDICTION
    These Terms are governed by Italian law. Any disputes arising from these Terms or related to purchases made on the Website shall be subject to the exclusive jurisdiction of the courts of Venice, Italy.
  8. PRIVACY AND DATA PROTECTION
    We process personal data in compliance with the General Data Protection Regulation (GDPR) and our Privacy Policy, available on the Website.
  9. AMENDMENTS
    We reserve the right to modify these Terms at any time. The revised Terms will apply to orders placed after the effective date of the changes.
  10. ACCEPTANCE OF TERMS
    By placing an order, you confirm that you have read, understood, and accepted these Terms.